Skip to main content
A
Adam333404106hy4
Participating Frequently
January 12, 2024
Question

How Much Money Could Adobe Possibly be Saving By Discontinuing Creative Cloud Files?

  • January 12, 2024
  • 2 replies
  • 370 views

I guess this is old news, or I missed the first notification of this. Today, I received an email from Adobe telling me in two weeks they will delete the thousands of files I have in Creative Cloud Files. When I called Adobe, the support desk told me to ignore it and that my files are safe.

 

When I finally got to a person at Adobe who acknowledged they were discontinuing Creative Cloud Files, they told me I could use a third party, or Frame.IO, which is owned by Adobe. When I linked my account to Frame.IO, the free version only allows me to have 5 projects. Five. 5 projects. 

 

To get unlimited projects, I have to pay Adobe another $15/month. 

 

This is completely ludicious and clearly a cash grab for Adobe. They discontinue something that has been vital to my workflow for years (working between my personal computer, work computer, and tablet) and force me to pay them more money to get an inferior product.

 

I'm disgusted. 

 

Anyone use Affinity or another adjacent product that's worthwhile?

 

—Adam

 

    This topic has been closed for replies.

    2 replies

    Tarun Saini
    Community Manager
    Tarun SainiCommunity Manager
    Community Manager
    February 7, 2024

    Hi @Adam333404106hy4,

     

    We're sorry to hear about this. Could you please share the Adobe ID with us in order to check further?

     

    Regards,

    Tarun

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    January 12, 2024

    @Adam333404106hy4 

     

    you misunderstand.  only your local cc sync folder is going to no longer sync and its files will no longer be available online.  they'll still be avail on your computer(s), just like they are right now.

    adamthewiz
    adamthewiz
    Participant
    January 12, 2024

    @kglad 

    So my 100gb I pay for in my subscription so my files sync across my Mac home computer, PC work computer and my IPad Pro won't sync anymore. I'll have to do Dropbox, or another third party, which will not work nearly as seamlessly as it did via Adobe

      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      January 12, 2024

      yes, if your local adobe cc sync folder is important to you, this is a loss.

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices