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Participant
Mar 6, 2019 2:28 PM UTC
Answered

How to access to Creative Cloud storage

  Hi,

I've started with Lightroom CC and CC, but my storage got full very quickly. I have the alert, but I can't access to the online storage to empty it. Online,it's written that I haven't any file on it. ...

Nancy OShea
Nancy OSheaCorrect answer
Community Expert
Nov 7, 2023 12:35 AM UTC
quoteI'm just starting out as a photographer and don't have a ton of money to spend. I could honestly go without the storage cloud. Is there a way to do that?
By @Jessica33426253xmyr

===========

Buy an external hard drive.  Affordable 5TB portable HDs can be purchased on Amazon for about $100.   I have 3 of them in case one fails.

 

Also use a dedicated backup & recovery service to protect you from possible data loss.   I've been using this one for many years & it has been a lifesaver.  A++

https://www.backblaze.com/cloud-backup/pricing

 

There is nothing worse than losing years of work to computer crashes, power surges or climate-related events.  Stuff happens.  Trust me, redundant data backups are essential to have.

 

Nancy O'Shea— Product User & Community Expert

8 replies

David__B
Legend
Mar 8, 2019 6:24 PM UTC

Hi Xavier,

Lightroom online storage use counts against your overall cloud storage qouta but there isn't a breakdown of how the storage is being used.

If you sign in with your Adobe ID here: https://lightroom.adobe.com/  you can see files you've uploaded to Lightroom.

If you sign in with your Adobe ID here: Adobe Creative Cloud  you can see files you've uploaded via file sync, libraries, or mobile apps. I'd also recommend checking here in relation to this part of the storage. Deleted files go there to an "online recycle bin" which also take up space and is often overlooked.

Finally, if you use Acrobat and have uploaded files they go here Adobe Document Cloud  which also counts against your storage.

Please check these and let me know if you're still facing difficulties.

Best,

- Dave

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Participant
Jan 1, 2023 9:49 AM UTC

Why on earth is adobe storage so complicated!? Can't they just simplify things to one central cloud storage across all adobe applications? 

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kglad
Community Expert
Community Expert
Jan 1, 2023 1:34 PM UTC

you can make suggestions to adobe here:

 

for applicable apps, use https://helpx.adobe.com/ie/x-productkb/global/how-to-user-voice.html

 

for others, use https://www.adobe.com/products/wishform.html

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kglad
Community Expert
Community Expert
Mar 7, 2019 1:58 PM UTC