Skip to main content
Participant
September 1, 2026
Answered

How to cancel my 1 month old subscription?

  • September 1, 2026
  • 1 reply
  • 12 views

how to cancel 。。。I waiting one month 

    Correct answer ShivangiGupta

    Hi

    We appreciate you writing in.

    As per your account info, you subscribed to the mobile subscription for Adobe Acrobat Premium and AI Assistant for Acrobat. Though you cancelled Acrobat Premium but the AI Assistant for Acrobat is still active.

    Please refer to this article to proceed with the cancellation : https://adobe.ly/4qOyUNq

    and this article to understand the susbscription terms: https://adobe.ly/4iF8njl

    I hope it helps.


    ^Shivangi

    1 reply

    ShivangiGupta
    Community Manager
    ShivangiGuptaCommunity ManagerCorrect answer
    Community Manager
    September 1, 2026

    Hi

    We appreciate you writing in.

    As per your account info, you subscribed to the mobile subscription for Adobe Acrobat Premium and AI Assistant for Acrobat. Though you cancelled Acrobat Premium but the AI Assistant for Acrobat is still active.

    Please refer to this article to proceed with the cancellation : https://adobe.ly/4qOyUNq

    and this article to understand the susbscription terms: https://adobe.ly/4iF8njl

    I hope it helps.


    ^Shivangi

    ^Shivangi