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default5hp9dwwu7olw
Participant
Oct 5, 2021 2:46 PM UTC
Answered

How to claim Seagate hard drive purchase 'Creative Cloud' special offer?

I registered my Seagate 8TB Backup Plus USB hard drive on 13 March 2021 but did not register for the Adobe Creative Cloud offer at that time. I'd like to do that now. How can I do it?

Thanks! Roy.

    default5hp9dwwu7olwCorrect answer
    Participant
    Oct 13, 2021 9:33 AM UTC

    Thanks to Seagate who actually provide a local contact phone number and a helpful human being at the other end I was able to resolve this issue.  With their help I optained a redemption code which worked for the Creative Cloud offer.

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    7 replies

    Reels2815929617sq
    Participant
    Jan 29, 2023 6:13 PM UTC

    i m facing the same issue, how do i find a local contact number, please help me out

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    Ireland_Leaf
    Ireland_Leaf
    Participant
    Feb 28, 2023 4:34 PM UTC

    Hi, this depends on where you got your DRIVE. You could ask whether or not that supplier has set up a website for product registration. As an example, lets say that the disc you have purchased is a LaCie SSD. Then you need to go to that company's website. Find the page for product registration. And the page, be that lacie.com/registrer, could give you a redemtion code or redirect you where you will find one. 

    In your situation, is this a offer code unique to you. Or is it a promotion code not unique to a product purchase?

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    default5hp9dwwu7olwAuthorCorrect answer
    Participant
    Oct 13, 2021 9:33 AM UTC

    Thanks to Seagate who actually provide a local contact phone number and a helpful human being at the other end I was able to resolve this issue.  With their help I optained a redemption code which worked for the Creative Cloud offer.

    Translate
    Jeffrey_A_Wright
    Jeffrey_A_Wright
    Legend
    Oct 13, 2021 1:32 PM UTC

    Excellent, thanks for the update, Roy!

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    Jeffrey_A_Wright
    Jeffrey_A_Wright
    Legend
    Oct 5, 2021 4:01 PM UTC

    Default, please see https://helpx.adobe.com/download-install/kb/redemption-code-help.html for information on how to redeem any offers for Adobe software or services.

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    default5hp9dwwu7olwAuthor
    Participant
    Oct 5, 2021 4:47 PM UTC
    Thanks very much, Jeff.

    However I think the page that link brings me to deals with Adobe purchases
    and not with special offers that come from third parties like Seagate. But
    it's useful, and suggests I'll need to contact Seagate to obtain the
    necessary code to activate my 'Creative Cloud' subscription.

    Best wishes,

    Roy
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    Jeffrey_A_Wright
    Jeffrey_A_Wright
    Legend
    Oct 5, 2021 5:55 PM UTC

    Thanks, Roy.  Yes, most third-party offerings of Adobe products are either via redemption code or through a process provided by the packager.  Please bookmark the page in case you need it to complete the offer from Seagate.

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