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Inspiring
September 19, 2022
Question

How to clear out cloud storage

  • September 19, 2022
  • 1 reply
  • 2731 views

I just downgraded from the 1tb to the 20gb plan, as I hardly used Adobe's online storage. How do I remove the files that I still have there?

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1 reply

John T Smith
Community Expert
Community Expert
September 19, 2022

This has a link about how to delete files
--https://community.adobe.com/t5/creative-cloud-services-discussions/can-t-permanently-delete-files-from-my-creative-cloud-storage/m-p/13134959

gnuroticAuthor
Inspiring
September 19, 2022
Thanks, but I don’t want to delete the files from my local drive, I just want to clear out what is online in Adobe’s cloud storage.
......Karma bides its time......
ProDesignTools
Community Expert
Community Expert
September 19, 2022

Does this page help?

 

https://helpx.adobe.com/creative-cloud/help/delete-files-permanently.html

 

Be aware that if you're deleting from the "Creative Cloud Files" folder on your computer that's synced to Adobe storage, then it will delete from both places. That's the nature of sync.

 

If you just want to purge from the online Adobe cloud storage only (for any synced files), then make sure you have a local backup copy of those files first.