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krzysztof.ewicz
Participant
Feb 22, 2023 10:02 AM UTC
Question

how to delete all files from CC in one go

how to delete all files from CC at once?

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4 replies

Neelamk
Legend
Feb 22, 2023 11:40 AM UTC

Hi There,

 

Thank you for writing to us. For your question Yes, you do not have to do this one by one. From the Files page at https://assets.adobe.com/files, you want to switch the View from the default of Mosaic to List. You will then be able to select all of the photos and send them to the Archive. Then switch to the Archive and Permanently Delete the items. Please refer to the article link for more details:

https://helpx.adobe.com/creative-cloud/help/delete-files-permanently.html

 

Please feel free to reach out to me and let me know if it works for you. We hope to hear from you soon.

 

Regards,

Neelam

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krzysztof.ewicz
Participant
Feb 22, 2023 5:00 PM UTC

It doesn't work. I can not select all files at once, 

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Neelamk
Legend
Feb 22, 2023 5:13 PM UTC

Hi There, 

 

Could you please check step 3 which says"  Want to delete multiple files or folders? Press the Shift key to select multiple files or folders. "

 

This should help to delete multiple files together. Please let me know if this helps.

 

Regards,

Neelam

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