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Known Participant
December 26, 2022
Question

how to disable cloud services

  • December 26, 2022
  • 1 reply
  • 737 views

We were without power, internet or cellular for several days due to the recent winter storm and I thought I’d use the quiet time to get some work done using my MacBook Pro and inDesign, Photoshop, illustrator. My work was repeatedly interrupted by the spinning beachball every few seconds. It made it very difficult to get any work done. I do not store documents or color swatches in the cloud, syncing and auto update are off. I do not use the cloud services in any way but apparently the apps kept insisting on trying to connect and stopping my ability to work while doing so.

The problem ended when the internet was restored but even without the delay caused by the beachball, I don’t want my apps wasting resources by repeatedly connecting to a service I never plan on using. How can I disable all cloud services so the apps work strictly 100% local and never again connect to the internet on their own. I don’t even want them checking for updates. Thank you.

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1 reply

kglad
Community Expert
Community Expert
December 26, 2022

there's no easy way to do that completely when you're using adobe cc apps, but there are still some things that can be done.

 

are you trying to do that when not using cc apps?

--rick_DAuthor
Known Participant
December 26, 2022

Thank you for the quick reply. I’m not surprised adobe lacked the forethought to include a simple "off" button but I’m willing to take the difficult route to accomplish this. Outages are a common problem where I live and I can’t work with apps that are so dependent on connectivity.

 

None creative cloud apps are not causing this problem and unfortunately some companies are producing software that only functions online, usually through a browser. I will replace these apps the instant I find a non-online option which does the job I need. Such apps represent only a minor part of my work, 80% or more of my work as a designer involves indd, psd & ai.

 

I’m willing to dive deep into the user and system libraries to delete any files related to cloud services. I suspect the files lack obvious names so I was hoping someone could identify all the items to be deleted. Thank you.

kglad
Community Expert
Community Expert
December 26, 2022

you don't have to be online to use adobe apps.

 

here's a list of background services https://helpx.adobe.com/x-productkb/global/adobe-background-processes.html