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Known Participant
July 14, 2024
Question

How to download from Creative Cloud AllApps account & bypass the 'trial' versions (Fireworks /Muse)

  • July 14, 2024
  • 1 reply
  • 458 views

So as you will know - if you have used fireworks for years as an 'older app' (and have no interest in using anything else as it does the job)  something happened and when we have to download fireworks it is no longer as before. Before (for 10 years) it downloads and runs fine when switching on Older App even if you switch to a new laptop and have to start again etc

We didnt have a serial number as it was part of the suite. Its the only app I ever used in the suite / creative cloud all apps. But something changed - and when we end up with the 'free trial' download option of course we can't then do anything. We never had a serial number. 


Adobe recently (last week) told me to download Muse from my creative cloud account - which I did - and got the same thing. A trial version. And no option to buy or use past the 7 day trial. 

You can see screen shot of what I see when I open it - and I am logged into creative cloud. 

There must be a way to stop the trial version process - which is the issue, surely?

I am no techie - and why I like to stick with apps that are fit for MY purpose- regardless of whether they are ever updated. Ive used it for over a decade. I have been happy to pay for the suite - only using fireworks.


So anyone know how to stop the trial version - or how to explain it to Adobe customer support so they can take remote access and do it?

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1 reply

kglad
Community Expert
Community Expert
July 14, 2024

for muse, rename adobeipcbroker

 

on mac:

 

Applications->Utilities->Adobe Application Manager->IPC->AdobeIPCBroker.app

 

on win:

 

C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\IPC