Participant

Answered

how to download multiple files from Creative Cloud

Forum|Forum|13 years ago
June 29, 2012
24 replies
123039 views

I uploaded about 30 photos to creative cloud storage. Now I cannot find a way to download a group or all at the same time. You can select multiples and move to different folders within CC, but can't download multiples. Had I known this before using it, I would have made a zip folder of images. It seems a bit clunky if this is true.

Correct answer John Waller

haighkj

Thanks for the info. As a professional user, more functionality in the storage would be helpful. Right now I'm using other file transfer and storage soulutions that are far superior.

I think most Cloud users would very much agree with you.

The Cloud today is a reasonable version 1 product but it's clunky, lacks fundamental features and is a latecomer to a rapidly maturing market. Other offerings currently shine in comparison.

Our expectations as consumers are very high because we're used to the Dropboxes (and other superior 3rd party solutions) out there.

Adobe has been inundated with feature suggestions and enhancements from users. The more, the better.

They might, as they claim, be working on improvements but they've got to get a move on before the Cloud tarnishes its own reputation too much due to lack of (expected) features.

haighkj wrote:

By the way, the links in your post did not lead anywhere.

The Jive forum software used by Adobe is creating bad links.

Correct links are:

Three things I'd like to see...

http://forums.adobe.com/ideas/1789

Three ideas: folder sharing, branded channel, e-mail notification

http://forums.adobe.com/ideas/1706

Share folders and branded channel?

http://forums.adobe.com/ideas/1701

Show previous replies

SebastiaanFX

Participating Frequently

So now it is 3 years later, and I still can download only one picture at a time??? I am a heavy cloud user, especially with Google Docs, so this is disappointing. For me this means either using other services than the Adobe cloud solution and/or go back to USB FlashDrives again. Downloading 1 picture at a time is just no option....I specially like to use the web interface for accessing my content on computers where I haven't installed my two Adobe CC Sync Folders, since these can only be installed on two of your own computers as far as I know?

By the way, really love how the CC apps are growing and improving, Thanx for this!

DanielW2011

Inspiring

I pay extra for a third party product that allows my client to download their files on demand. As users we have told Adobe too many times this will not do and they just ignore us. It's not like the technology is not possible it's just Adobe ignoring their customers requirements.

The software is getting better but they (Adobe) don't have a clue as to what we need to provide services to our clients.

D

dgbau

Participant

I am astonished that this post is 2 years old and still there is no way to download a folder. This is the most client-unfriendly solution out there for the task. EVERY other cloud storage system allows this. What's the deal Adobe??

philipking

Inspiring

I’m not using it yet, but it looks like the desktop version does now mirror the cloud files local folder so files can be managed on the local machine. Someone will correct me if I’m wrong.

It’s taking a while, and has been enormously frustrating at times, but Adobe are slowly getting there with the new paradigm.

philipking

Inspiring

The result after a little testing is that while there’s no method (at least not one I can see) to download an entire folder using the web interface, the CC desktop app syncs a folder (on the Mac in ~/Creative Cloud Files) and the files within can be manipulated with bulk actions just as any other desktop files, such as moving between folders, moving to the desktop, etc.

My test was to upload a folder of 44 image files, first by adding it to the local sync folder and then checking via the web that they had been uploaded (which they had), then I deleted the files from the local folder (they disappeared from the web view) and uploaded them again via the web interface, which all went smoothly. Downloading them to the desktop was really just a matter of copying the folder from the Creative Cloud Files folder.

I also tried compressing the folder in the Creative Cloud Files folder, and the .zip archive was uploaded properly, and when I downloaded it from the web interface it opened properly, so the zip file survives the round trip.

Having tested this thoroughly it now see that (on the Mac at least) the issue is largely resolved except for instances where the desktop app isn't available, such as when working ad-hoc on an unfamiliar machine.

A limitation remains in that the web interface doesn’t allow folders to be uploaded, but since this can be done via the desktop app there is at least an option.

So it would look like the problem is resolved… mostly… kinda sorta.

softeject70

Participating Frequently

Hoo boy. Last night was the first time I used the cloud as well. 60+ retouched images and now I have to download each and every one individually. Well, good time to have coffee.

W

W_J_T

Inspiring

softeject70 wrote:
Well, good time to have coffee.

Or you can reflect upon being a paying beta tester for Adobe while they try to get (numerous) things right. I guess one could do that while having coffee also though. ;-)

C

concordantmind

Participant

Hey I actually discovered they is an adobe client you can install to make your cloud files appear as a network drive on your computer. Install the automatic software installer and its on there I think.

kendallplant

Adobe Employee

Currently you can only download/share one file at a time, and there isn't the ability to batch download files or download folders. The desire for an action that lets you download and share folders is a popular request right now and has spawned several idea posts (here, here, and here).

A recent CC blog post has hinted at enhanced sharing capabilites coming soon, so hopefully multiple-file actions will come along with that update.

Cheers!

K

KoryHAuthor

Participant

Thanks for the info. As a professional user, more functionality in the storage would be helpful. Right now I'm using other file transfer and storage soulutions that are far superior. I hope that Adobe will make the necessary improvements for a production user to profit from it. I'm sure they will.

By the way, the links in your post did not lead anywhere.

John Waller

Correct answer

Community Expert

haighkj

Thanks for the info. As a professional user, more functionality in the storage would be helpful. Right now I'm using other file transfer and storage soulutions that are far superior.

I think most Cloud users would very much agree with you.

The Cloud today is a reasonable version 1 product but it's clunky, lacks fundamental features and is a latecomer to a rapidly maturing market. Other offerings currently shine in comparison.

Our expectations as consumers are very high because we're used to the Dropboxes (and other superior 3rd party solutions) out there.

Adobe has been inundated with feature suggestions and enhancements from users. The more, the better.

They might, as they claim, be working on improvements but they've got to get a move on before the Cloud tarnishes its own reputation too much due to lack of (expected) features.

haighkj wrote:

By the way, the links in your post did not lead anywhere.

The Jive forum software used by Adobe is creating bad links.

Correct links are:

Three things I'd like to see...

http://forums.adobe.com/ideas/1789

Three ideas: folder sharing, branded channel, e-mail notification

http://forums.adobe.com/ideas/1706

Share folders and branded channel?

http://forums.adobe.com/ideas/1701

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded