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Inspiring
Feb 20, 2022 11:07 AM UTC
Question

how to put an audio file on creative cloud

Hello,

I have made a M4A file with Audition, but if I try to put it on creative cloud, I am not able to play it inside creative cloud. Why ?

 

[Mod note: Moved to a more appropriate forum]

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6 replies

Inspiring
Feb 21, 2022 2:17 PM UTC

I have tried two things :

1) Put a WAV audio file on creative cloud : same problem (unable to play it on creative cloud).

 

2) As I know creative cloud can play video files, I have put the M4A audio file inside Premiere Pro and select a video export like H264 (Match source adaptative low bitrate), but the result is a file of 1 Go (for one hour of music) : too big file for me.

 

Have you a solution in order to be able to play an audio file inside Creative cloud ?

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Nancy OShea
Community Expert
Community Expert
Feb 21, 2022 11:01 PM UTC

I don't, sorry.  It's not something I use or need.  When I put files on CC storage it's for sharing with other devices or colleagues to download. I don't put media files there for people to click & play.

 

If you can make a good case for why you need this, please submit a feature request to Adobe User Voice where other users can vote on it. Maybe it will be added in the future.

https://creativecloudassets.uservoice.com/

 

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Nancy O'Shea— Product User & Community Expert
Legend
Feb 20, 2022 1:34 PM UTC

Did you try MP3 instead?

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Inspiring
Feb 20, 2022 1:56 PM UTC

I have just put a MP3 file on creative cloud : same problem : I can see the file icon, but creative cloud does not play the file. 

 

That is strange is creative cloud recognise the M4A file (I can see "M4A" under the icon), but not for MP3 file (under the icon I can see "MP2" instead of "MP3").

 

I know MP3 and M4A audio files are accepted by creative cloud, so why it cannot play them ?

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Nancy OShea
Community Expert
Community Expert
Feb 20, 2022 10:45 PM UTC

Which browser are you using?

 

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Nancy O'Shea— Product User & Community Expert