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pierret18811376
Inspiring
February 20, 2022
Question

how to put an audio file on creative cloud

  • February 20, 2022
  • 2 replies
  • 2174 views

Hello,

I have made a M4A file with Audition, but if I try to put it on creative cloud, I am not able to play it inside creative cloud. Why ?

 

[Mod note: Moved to a more appropriate forum]

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2 replies

P
pierret18811376Author
Inspiring
February 21, 2022

I have tried two things :

1) Put a WAV audio file on creative cloud : same problem (unable to play it on creative cloud).

 

2) As I know creative cloud can play video files, I have put the M4A audio file inside Premiere Pro and select a video export like H264 (Match source adaptative low bitrate), but the result is a file of 1 Go (for one hour of music) : too big file for me.

 

Have you a solution in order to be able to play an audio file inside Creative cloud ?

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
February 21, 2022

I don't, sorry.  It's not something I use or need.  When I put files on CC storage it's for sharing with other devices or colleagues to download. I don't put media files there for people to click & play.

 

If you can make a good case for why you need this, please submit a feature request to Adobe User Voice where other users can vote on it. Maybe it will be added in the future.

https://creativecloudassets.uservoice.com/

 

Nancy O'Shea— Product User & Community Expert
T
Test Screen Name
Legend
February 20, 2022

Did you try MP3 instead?

P
pierret18811376Author
Inspiring
February 20, 2022

I have just put a MP3 file on creative cloud : same problem : I can see the file icon, but creative cloud does not play the file. 

 

That is strange is creative cloud recognise the M4A file (I can see "M4A" under the icon), but not for MP3 file (under the icon I can see "MP2" instead of "MP3").

 

I know MP3 and M4A audio files are accepted by creative cloud, so why it cannot play them ?

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
February 20, 2022

Which browser are you using?

 

Nancy O'Shea— Product User & Community Expert
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