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Anonymous
Aug 4, 2015 9:55 PM UTC
Question

How to remove permanently CCFF on mac finder favorites sidebar? [Aug 2015]

Hi everyone I am trying to remove Creative Cloud Files Folder shortcut to my finder favorites but every restart its coming back. Click on mouse right side and choosing remove from sidebar and its removed but every restart come back. Its really annoying. How to remove permanently?

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    pidgin
    Participant
    Oct 10, 2015 3:10 PM UTC

    I disabled the 'Sync' option in Adobe Application Manager > Preferences > Creative Cloud > Files > Sync Off.

    Then I deleted the Creative Cloud Files folder, and tried removing it from the sidebar, but nothing happened.

    I then went into Finder preferences > Sidebar, and checked/unchecked a few different items, and when I looked back, Creative Cloud Files was gone.

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      beziety
      Participant
      Oct 14, 2015 5:24 PM UTC

      @pidgin - That did it!!  Specifically, for me, it was toggling the "Downloads" folder on and off in Finder preferences > Sidebar (though I was tried a few others before that so maybe it was the combination).

      Anyway, thank you. Now hoping that damn folder doesn't return after a restart.

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        d0b3r
        Participant
        Aug 23, 2015 6:15 PM UTC

        I've found a fix that has worked for me at least, restarted a couple of times and the intrusive, unwanted Favorite is gone from my Finder windows:

        1. Remove the offensive Creative Cloud Files shortcut from the Finder window, just like you have to do every single time you restart

        2. Make sure Creative Cloud sync is off (in Preferences). I also had it not even launch at login.

        3. In the Finder menu, --> Go --> Go to Folder ... (or Command-G) and type in "~/Library/Preferences/"

        4. Open the file com.adobe.accmac.plist, I used TextWrangler rather than TextEdit.

        5. Find the line "<key>AHPreferenceFirstLaunch</key>", it was line 25 on mine

        6. Change the line right below it from "<true/>" to "<false/>"

        7. Save, exit, close all windows and restart.

        Hope it works for everyone!

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          beziety
          Participant
          Oct 1, 2015 10:54 PM UTC

          d0b3r‌ my .plist appears to be binary so it's not editable (easily) with a text editor.

          Any other workarounds?

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          d0b3r
          Participant
          Oct 2, 2015 12:54 AM UTC

          Actually the latest update to Creative Cloud fixes this issue... hope it works for you!!

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          joaquimnas
          joaquimnas
          Participant
          Aug 17, 2015 2:38 AM UTC

          Still no solution for that? I keep removing it from my sidebar but after every restart it's back there. I don't even use it, it's all off on settings.

          Why in God's name can't I remove that?

          Please fix your app on Mac.

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            akshay
            Participating Frequently
            Aug 5, 2015 9:05 PM UTC

            Hi Murat,

            Please refer to : How do I remove the 'Creative Cloud Files' folder from my PC?

            Regards,

            Akshay

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              John Waller
              Community Expert
              John WallerCommunity Expert
              Community Expert
              Aug 5, 2015 9:44 PM UTC

              That's for Windows. The OP is on a Mac.

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                PRjohnson
                PRjohnson
                Participant
                Aug 7, 2015 10:22 AM UTC

                I have the same question about the reappearing sidebar shortcut—how can it be removed, permanently? And no, I do not want to disable file syncing...I just want the shortcut to disappear!?!?!?!? This is ridiculous. No matter how many times I remove the "Creative Cloud Files" shortcut favorite from OS X Finder sidebar, it keeps reappearing every time I restart my computer. Nothing short of malware. Please advise and provide a fix please. This began happening with the latest version of Adobe Creative Cloud desktop for Mac. This should be a choice for users—not forced upon us. I rarely use Creative Cloud Files for much of anything, and I know where the folder is if I need it.

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