How to restore deleted cc library items

Forum|Forum|2 years ago
November 13, 2023
2 replies
1941 views

Hello,

I mistakenly deleted some elements/files (not the whole library!) from one of my Adobe CC libraries. A prompt message with Undo appeared for 2 seconds. I noticed that button too late. After I went to the link https://assets.adobe.com/deleted to recover my assets. I used to do it before. But my assets were not there.

My question is there a way to restore the files from the library?

Thank you

P.S. iMac | Apple M1 Pro | Ventura 13.6.1

kglad

Community Expert

use a browser. there are several tabs and link to check:

https://assets.adobe.com

https://lightroom.adobe.com

https://documentcloud.adobe.com

https://spark.adobe.com

irynas46519710Author

Participating Frequently

I have checked those links - nothing there. Thank you, anyway.

kglad

Community Expert

if you checked carefully (including the deleted folders), they're probable gone for good, but you can try again in about 1 week in case the problem was on adobe's end.

kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community">

irynas46519710Author

Participating Frequently

Thank you, Kglad! It is true, it is not easy to navigate. It is the first time I have posted here my question.

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