I am completely unable to unsubscribe from Adobe Education Exchange emails!

Forum|Forum|1 year ago
December 29, 2024
2 replies
633 views

This is getting very irritating. I've tried unsubscribing from receiving Adobe Education Exchange emails multiple times and each time I get the next email. I think I've tried unsubscribing from the button at the footer, I also unchecked Adobe Education Exchange emails as notifications received on my account, all no use!

I would have gladly blocked the email address but when I do that on Gmail, it says mail@mail.adobe.com is blocked which is a problem because I do wish to receive other Adobe emails.

I've seen this issue raised previously by someone else in 2022 on this very same forum and the person got a template answer to unsubscribe from the button at the footer of the email. WE'VE DONE THAT, IT DOESN'T WORK!

kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from account, payment & plan">

A

awsimeAuthor

Known Participant

Thanks, appreciate it! I really hope you can help me remove my email or I'm just gonna have to keep posting my problem until someone finally takes notice. I'm fed up & extremely annoyed at this point.

kglad

Community Expert

i can't change your account. if you can't control the emails using adobe settings, designate them as spam with your email service.

kglad

Community Expert

check your account > communiction > collaboration, and then check > newletters

https://account.adobe.com

A

awsimeAuthor

Known Participant

I've unchecked Adobe Education Exchange newsletters. And guess what, surprise! Received YET ANOTHER EMAIL again. I'm getting sick of this. My email is being held hostage at this point for useless emails that I don't even want! Can you please, please just help remove my email from the list internally? At this point I'd gladly pay just to stop receiving this! Arghhhh.

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