Participant

Question

I can not setup Adobe Creative Cloud File sharing/syncing feature on Mac Desktop App.

Forum|Forum|11 years ago
August 2, 2014
1 reply
531 views

With desktop app up-to-date, on up to date Mac, clicking Assets->Files->Start Syncing, produces no results. Restarted computer, closed all other apps, nothing helps. No folder is ever created, the sync settings will never stay changed to on, and the window never moves beyond the load symbol, always just back to the beginning.

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Community Expert

Community Expert

-https://forums.adobe.com/community/creative_cloud/host_sync

-http://helpx.adobe.com/creative-cloud/help/sync-settings.html

-http://helpx.adobe.com/creative-cloud/kb/arent-my-files-syncing.html

-Size Limits https://forums.adobe.com/thread/1488242

-sync and email link http://forums.adobe.com/thread/1427516?tstart=0

-Phantom folder problem https://forums.adobe.com/thread/1490445

Adobe Employee

Please try the workaround posted here:

Re: Creative cloud doesnt create a cloud folder on my Users Folder?

This seems to have worked for a few other users. Hopefully we'll be able to release a fix to this issue soon.

Thanks,
Elba