Skip to main content
Participant
January 30, 2023
Question

I can't access my behance account

  • January 30, 2023
  • 2 replies
  • 674 views

At first, I had an Adobe account called "Premium Account" and it was linked to my Behance account and it worked fine

 

And then I decided to make a subscription through one of the distributors, and things were fine until the accounts were closed, and the distributor’s account was shown in the list, and the premium account was also appearing, through which I can enter my Behance

 

But after a while, I can't enter Behance from the premium account, and the message below appears

 

 

The account has many projects on it, and I want to restore it, please

This topic has been closed for replies.

2 replies

Nancy OShea
Community Expert
Community Expert
January 30, 2023

For matter concerning Behance, submit a support ticket directly to  Behance on ZenDesk.

https://help.behance.net/hc/requests/new?ticket_form_id=4164

 

For matters concerning Adobe Portfolio, you need a personal Creative Cloud plan they can transfer your old content to.   Contact Portfolio Support - https://help.myportfolio.com/hc/requests/new?ticket_form_id=177168

Nancy O'Shea— Product User & Community Expert
John T Smith
Community Expert
Community Expert
January 30, 2023

Sorry, not supported here... You need to go here for Behance help https://help.behance.net/hc/en-us