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Participant
Mar 5, 2022 8:19 AM UTC
Question

I can't by a new formula today

Hello, my goal was to change the sampling date for creative clouds. We're the 5th of march and the agent said come back the 5th and we will make the change.. I've terminated my creative cloud formula, the service is close because we're saturday and I can't buy any formula to the due date because my formula ending at the end of the month... wah can I do ??

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1 reply

kglad
Community Expert
Community Expert
Mar 6, 2022 3:57 PM UTC

using a browser that allows popups and cookies, contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human

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