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Inspiring
December 7, 2024
Answered

I can't download Creative Cloud

On my phone everything works fine on my pc the plans are not displayed and I can't download anything
I cleaned the browser cookies and deleted everything from Adobe.
I don't know what I can do please help me


Everything is displayed on my phone and all programs work.

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Asasine_0345Correct answer
Inspiring
December 7, 2024

So far, it's all very complicated and incomprehensible.
It's bad that so far all the support is busy(


Oh, it worked for me. It was a firewall problem.

15 replies

Peru Bob
Community Expert
Community Expert
December 7, 2024

Check your firewall or antivirus software.

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Inspiring
December 7, 2024

I disabled the antivirus
I click download and nothing happens

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kglad
Community Expert
Community Expert
December 7, 2024

and your hosts file etc?

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kglad
Community Expert
Community Expert
December 7, 2024

update your os and update your default browser.

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Inspiring
December 7, 2024

All installed the latest version and browser selected by mindfulness 1 in other browser the same

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kglad
Community Expert
Community Expert
December 7, 2024

what's your default browser?

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