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Nele V.
Nele V.
Participant
Feb 10, 2024 2:29 PM UTC
Question

I can't login to creative cloud

Since today, I can't log in.. not in the creative cloud cloud app, not online...
Who knows what to do? I always get this message: 


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    6 replies

    Nele V.
    Nele V.Author
    Participant
    Feb 10, 2024 2:45 PM UTC

    I have cleaned up all the apps and wanted to install them again. But it is the same issue.. i want to install the Creative Cloud app and I get the same message. Very frustrating as I need to start working...

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    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    Feb 10, 2024 2:49 PM UTC

    can you sign into your account using a web browser, https://account.adobe.com

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    Nele V.
    Nele V.Author
    Participant
    Feb 10, 2024 2:56 PM UTC

    Yes, and all at once it works again... 

     

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    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    Feb 10, 2024 2:41 PM UTC

    restart your computer and retry signing in

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    Nele V.
    Nele V.Author
    Participant
    Feb 10, 2024 2:42 PM UTC

    Doesnt help..

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