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Answered

I can't sync to my files In the CC desktop app

Forum|Forum|11 years ago
September 16, 2014
2 replies
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I can't sync to my files In the CC desktop app Assets/Files/ I hit the "Start Syncing" button and get the waiting wheel, but never get to my files. Up under the gear (settings) icon. it says file synch is off (and greyed out), and I go to Preferences/Files turn the sync to on and close the box, and it still under the gear (settings) icon. it says file synch is off (and greyed out).

File sync

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Correct answer kenphipp5

Just found another very helpful post from Ben Mordue with the solution:

* Quit the Creative Cloud Desktop app

* In terminal, type:

rm ~/Library/Application\ Support/Adobe/CoreSync/options.tix

When you relaunch the CC desktop app, and press the Start Syncing button, it should work.

stephene27621350

Participant

This line in my terminal as described above finally solved my desktop syncing problem as well!

kenphipp5Author

Inspiring

I deleted my oobe.db file .. and that didn't work

kenphipp5AuthorCorrect answer

Inspiring

Just found another very helpful post from Ben Mordue with the solution:

* Quit the Creative Cloud Desktop app

* In terminal, type:

rm ~/Library/Application\ Support/Adobe/CoreSync/options.tix

When you relaunch the CC desktop app, and press the Start Syncing button, it should work.