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Participating Frequently
Feb 15, 2024 12:34 AM UTC
Question

I can't uninstall Apps/whole Creative Cloud

Hey,

 

I have a huge problem, I can't uninstall single apps from my PC, like Ai, Ps, Ae, Pp. I tried to uninstall whole Creative Cloud, but theres an error that says I have Adobe apps on my pc so it can't be deleted.

 

I have installed Ae 23.1, but when I installed newest version I have 2x Ae on my PC. They are both ~3.5Gb so its annyoing.

can anyone help?

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13 replies

Peru Bob
Community Expert
Community Expert
Feb 15, 2024 3:06 PM UTC

Uninstall via the operating system if you can't uninstall via the CC app.

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Participating Frequently
Feb 15, 2024 3:24 PM UTC

I cant uninstall by both methods @Peru Bob 

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Peru Bob
Community Expert
Community Expert
Feb 15, 2024 3:30 PM UTC

What happens when you try to uninstall an Adobe app (not the CC app) via the OS?

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Participating Frequently
Feb 15, 2024 12:35 AM UTC

The biggest problem is I don't have these old versions in "Apps" in Creative Cloud, this section is empty. (cursing removed) is that xD

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kglad
Community Expert
Community Expert
Feb 15, 2024 1:57 AM UTC

in your cc desktop app preferences, have you enabled show older apps?

 

 

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