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Participating Frequently
February 15, 2024
Question

I can't uninstall Apps/whole Creative Cloud

  • February 15, 2024
  • 2 replies
  • 560 views

Hey,

 

I have a huge problem, I can't uninstall single apps from my PC, like Ai, Ps, Ae, Pp. I tried to uninstall whole Creative Cloud, but theres an error that says I have Adobe apps on my pc so it can't be deleted.

 

I have installed Ae 23.1, but when I installed newest version I have 2x Ae on my PC. They are both ~3.5Gb so its annyoing.

can anyone help?

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2 replies

Peru Bob
Community Expert
Community Expert
February 15, 2024

Uninstall via the operating system if you can't uninstall via the CC app.

Participating Frequently
February 15, 2024

I cant uninstall by both methods @Peru Bob 

Peru Bob
Community Expert
Community Expert
February 15, 2024

What happens when you try to uninstall an Adobe app (not the CC app) via the OS?

Participating Frequently
February 15, 2024

The biggest problem is I don't have these old versions in "Apps" in Creative Cloud, this section is empty. (cursing removed) is that xD

kglad
Community Expert
Community Expert
February 15, 2024

in your cc desktop app preferences, have you enabled show older apps?