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frogmike
Known Participant
July 12, 2022
Question

I CANNOT find what's using up my storage

  • July 12, 2022
  • 1 reply
  • 412 views

So I looked through all these folders but I cannot find what's using up 125 GB of my online storage.

I'm baffled here. How is it that I can't find/view what's taking up all my storage?

[See photo]

This topic has been closed for replies.

1 reply

kglad
Community Expert
kgladCommunity Expert
Community Expert
July 12, 2022

it's not clear what you checked.  you have to click each category on the left and then all the subcategories along the top (~10 folders).  most importantly that includes the deleted folder.

F
frogmikeAuthor
Known Participant
July 12, 2022

I checked each folder and subfolder. I can't seem to find anything of the large files (RAW photos I'm assuming) that are supposed to be up here : /

kglad
Community Expert
kgladCommunity Expert
Community Expert
July 12, 2022

using a browser that allows popups and cookies, contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human

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