I CANNOT find what's using up my storage

Forum|Forum|4 years ago
July 12, 2022
3 replies
464 views

So I looked through all these folders but I cannot find what's using up 125 GB of my online storage.

I'm baffled here. How is it that I can't find/view what's taking up all my storage?

[See photo]

Cloud storage web assets

This topic has been closed for replies.

kglad

Community Expert

it's not clear what you checked. you have to click each category on the left and then all the subcategories along the top (~10 folders). most importantly that includes the deleted folder.

F

frogmikeAuthor

Known Participant

I checked each folder and subfolder. I can't seem to find anything of the large files (RAW photos I'm assuming) that are supposed to be up here : /

kglad

Community Expert

using a browser that allows popups and cookies, contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human

Remix with Firefly Community Gallery

Thousands of free creations to fall in love with and remix in Firefly.

Explore now

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.