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Gabriel38516284lqy9
Participant
Jul 11, 2024 2:26 AM UTC
Question

I CANNOT INSTALL OR USE ANY ADOBE APPLICATION

I'M TRYING TO INSTALL ADOBE CREATIVE CLOUD ON MY COMPUTER (WINDOWS), BUT NOTHING WORKS! I TRIED TO INSTALL FROM THE MICROSOFT STORE, IT KEEP GIVING AN ERROR AND SAYING IT CANNOT COMPLETE THE DOWNLOAD. I TRIED THROUGH ADOBE'S OWN WEBSITE, BUT NOTHING WORKS ALSO. EVERYTHING IS INCOMPATIBLE AND ADOBE CREATIVE CLOUD COMES IN .DMG AND NOTHING IN THE WORLD CAN OPEN IT TO RUN IT. I NO LONGER KNOW WHAT TO DO ANYMORE....

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1 reply

kglad
Community Expert
kgladCommunity Expert
Community Expert
Jul 11, 2024 2:30 AM UTC

install the cc desktop app from here https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud and use it to install your adobe subscription and trial programs. 

 

if you have trouble downloading the cc desktop app or you see an error message when trying to install, make sure you have a compatible os (https://helpx.adobe.com/creative-cloud/system-requirements.html), and use the alternative download links at page bottom here, https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html

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