I created a few libraries and shared with my team - all but one can accept and see them

I created some libraries in Adobe and shared them with my team. 4 of the 5 team members accepted it and now those libraries show up both in creative cloud and from programs such as illustrator. 

One team member, however, gets the invite but it never does anything when she hits accept. She cannot seem to accept or deny the libraries.

I removed all notifications, removed her access, added her back, and sent out another invite. Same result.

I have had her sign out of adobe and sign back in. No matter what we do we cannot get the libraries to be accepted and show up on her side.