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Participant
January 16, 2022
Answered

I didn’t find my work

  • January 16, 2022
  • 1 reply
  • 323 views

Hello ;

 
İ I encountered some problems when my Adobe account was suspended, I couldn’t  get  to my work until i paid , when i paid some of my work I didn’t found it . 
 
How can I find my work? 
This topic has been closed for replies.
Correct answer kglad

if your subscription lapsed for more than a few months, the account files may have been deleted.  otherwise, everything should still be there.

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
January 16, 2022

if your subscription lapsed for more than a few months, the account files may have been deleted.  otherwise, everything should still be there.

Participant
August 24, 2023

No lapse. Files not there

kglad
Community Expert
Community Expert
August 24, 2023

@Josselyn31864461ogww 

 

sign out and then back in to your cc desktop application : http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

 

do you see an option to select your profile as your signing in?