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Participant
Jan 16, 2022 12:06 PM UTC
Answered

I didn’t find my work

Hello ;

 
İ I encountered some problems when my Adobe account was suspended, I couldn’t  get  to my work until i paid , when i paid some of my work I didn’t found it . 
 
How can I find my work? 
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kglad
kgladCorrect answer
Community Expert
Jan 16, 2022 3:08 PM UTC

if your subscription lapsed for more than a few months, the account files may have been deleted.  otherwise, everything should still be there.

3 replies

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
Jan 16, 2022 3:08 PM UTC

if your subscription lapsed for more than a few months, the account files may have been deleted.  otherwise, everything should still be there.

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Participant
Aug 24, 2023 12:20 PM UTC

No lapse. Files not there

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kglad
Community Expert
Community Expert
Aug 24, 2023 2:32 PM UTC

@Josselyn31864461ogww 

 

sign out and then back in to your cc desktop application : http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

 

do you see an option to select your profile as your signing in?

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