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Participating Frequently
April 27, 2014
Answered

I get a page not found error when trying to access creative cloud files with a browser?

  • April 27, 2014
  • 1 reply
  • 1364 views

The page will be loading and then get a page not found error. I can still access files using the desktop program and the say that they have synchronised. I have tried to clear cookies, cache and others, I have used other computers, browsers and different browsers on different computers, clearing caches and data on them as well. I have tried to change my password and log out and log in again.

Nothing works, my guess is that there is a corrupt file in my archive or it is a server problem. (could an admin maybe permanently delete all my files?, nothing important on there yet)

Anything helps.

Thanks

This topic has been closed for replies.
Correct answer Ken G. Rice

Marc Kubischta replied to you here http://forums.adobe.com/message/6338690#6338690.

There service is not down for everyone.

1 reply

bradwindyAuthor
Participating Frequently
April 28, 2014

Edit: I have called tech support and apparently it is down for everyone, can someone confirm?

Ken G. Rice
Community Manager
Ken G. RiceCommunity ManagerCorrect answer
Community Manager
April 28, 2014

Marc Kubischta replied to you here http://forums.adobe.com/message/6338690#6338690.

There service is not down for everyone.

bradwindyAuthor
Participating Frequently
April 29, 2014

Thanks for that, was told by tech support that it was? Anyway Marc's answer seems correct.

Thanks for the help