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Known Participant
February 12, 2026
Question

I get prompted to login every time I open Adobe software on my system

  • February 12, 2026
  • 3 replies
  • 0 views

Every time I boot up my system and try to open Adobe software I get prompted to login. Sometimes it will kick me off in the middle of a work session and make me login again. I have to login multiple times a day. I got kicked out of this web browser session while typing this because it even logged me out here and I had to start again. I checked my windows credential manager and everything seems fine. This is the only system I log in to Adobe on, so there isn’t another system interfering. I repaired my CC app and that didn’t help. I read I might need to uninstall/reinstall all my Adobe software, but I use this system for work and have a ton of third party plugins so reinstalling everything would be a massive undertaking I’d prefer to avoid.

 

The main software this happens with is Premiere and After Effects but that’s just because I use them so much and they’re usually the first thing I open.

    3 replies

    Nancy OShea
    Community Expert
    Community Expert
    February 15, 2026

    Uninstall and reinstall Creative Cloud Desktop App. See below for more tips.

    https://helpx.adobe.com/manage-account/kb/troubleshoot-creative-cloud-sign-out-sign-in.html

     

    Nancy O'Shea— Product User & Community Expert
    Known Participant
    February 15, 2026

    Thanks, will try these steps!

    Peru Bob
    Community Expert
    Community Expert
    February 14, 2026

    Are you running any optimization software?

    Known Participant
    February 15, 2026

    I don’t think so, but not sure. What would be an example of that?

    Peru Bob
    Community Expert
    Community Expert
    February 15, 2026

    Any software that automatically deletes cookies and browsing history, automatically updates drivers and software, etc.  

    CCleaner has some features to “optimize.”

    John T Smith
    Community Expert
    Community Expert
    February 12, 2026

    >windows credential manager

     

    Which version of Windows, and what is your security software?

     

    I am on Windows 11 Pro 64bit 25H2 Build 26200.7623 using Windows Defender for security… I have never been logged off

    Known Participant
    February 14, 2026

    I’m on windows 11 64bit 25H2 build 26200.7840 and same, just windows defender. I’ve continued to have to log in every day since posting this.