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T
thomas401
Participant
November 18, 2016
Answered

I have 7 Gig on my desktop but CC says I have 20G ...

  • November 18, 2016
  • 1 reply
  • 343 views

I Have a total of 7.7 Gigis in my creative cloud files on my desktop, CC is telling me I have 20 gigs used even after syncing.

I one had 20Gigs up there several months ago but I should not have that much anymore.

Thanks

Thomas

This topic has been closed for replies.
Correct answer David__B

Hey Thomas,

I'm not sure if this is the cause or not, but I know files in your Archive do count against your storage. Maybe check if you have a lot of files there using up space? https://assets.adobe.com/files?filter=archive


This should be a link to the Archive

Adobe Creative Cloud

Here is some overview info about storage in case its helpful

Browse, sync, and manage Adobe Creative Cloud assets

Thanks,

- Dave

1 reply

David__B
Adobe Employee
David__BCorrect answer
Adobe Employee
November 18, 2016

Hey Thomas,

I'm not sure if this is the cause or not, but I know files in your Archive do count against your storage. Maybe check if you have a lot of files there using up space? https://assets.adobe.com/files?filter=archive


This should be a link to the Archive

Adobe Creative Cloud

Here is some overview info about storage in case its helpful

Browse, sync, and manage Adobe Creative Cloud assets

Thanks,

- Dave

T
thomas401Author
Participant
November 18, 2016

Thanks Dave that was the case.  OOPS.

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