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Bewitched_Swirl9f42
Participant
August 26, 2026
Answered

I have cancelled my subscription on 25th August within the free trial period of 7 days and still on 26th August the payment has been charged on my credit card for annual subscription for Rs. 2650. What is the process to get refund for the same?

  • August 26, 2026
  • 1 reply
  • 10 views

I have cancelled my subscription on 25th August within the free trial period of 7 days and still on 26th August the payment has been charged on my credit card for annual subscription for Rs. 2650. What is the process to get refund for the same?

    Correct answer ShivangiGupta

    Hi @Bewitched_Swirl9f42,

    Thanks for reaching out.

    I reviewed your account details and found that you purchased Adobe Scan through Google Play store. Please contact our support team here: https://adobe.ly/4gD9q0P

    and they'll help you with the refund.


    ^Shivangi

    1 reply

    ShivangiGupta
    Community Manager
    ShivangiGuptaCommunity ManagerCorrect answer
    Community Manager
    August 26, 2026

    Hi @Bewitched_Swirl9f42,

    Thanks for reaching out.

    I reviewed your account details and found that you purchased Adobe Scan through Google Play store. Please contact our support team here: https://adobe.ly/4gD9q0P

    and they'll help you with the refund.


    ^Shivangi

    ^Shivangi
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