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lueboepress
lueboepress
Participant
July 17, 2014
Answered

I have had a file disappear from creative cloud and then the name get reassigned to a different file.

  • July 17, 2014
  • 1 reply
  • 327 views

I have had a file disappear from creative cloud and then the name get reassigned to a different file.  How do I retrieve the missing file?

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Correct answer Ken G. Rice

If a file with the same name is saved again then a version is created. You can see versions from the Files page at https://creative.adobe.com/files. From the Files page click on the file to go to its page. Switch from the Details tab to the Activity tab if needed. You will see the Current Version and any past versions.

1 reply

Ken G. Rice
Ken G. RiceCorrect answer
Participating Frequently
July 17, 2014

If a file with the same name is saved again then a version is created. You can see versions from the Files page at https://creative.adobe.com/files. From the Files page click on the file to go to its page. Switch from the Details tab to the Activity tab if needed. You will see the Current Version and any past versions.

lueboepress
lueboepressAuthor
Participant
July 17, 2014

Thanks Ken, I was only looking at this in Adobe Ideas not on the web or desktop app.  and I knew that there had to be a way to go back in time an retrieve the file. Again THANK YOU!

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