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Inspiring
November 20, 2021
Question

I have the adobe apps but in creative cloud listed as install not installed

  • November 20, 2021
  • 1 reply
  • 253 views

Few minutes ago i took out my previous old C drive and I open the premiere pro app to see if anything was from the old c drive i didnt backup, they ask me to log into adobe cloud. So I closed the pc and plug back old c drive. I opened premiere pro, they ask me to log in again. So i open the projects and I see that i couldnt access media encoder anymore... I check creative cloud and they say i didnt install any apps... so I try checking prefererence to check if installed version is correct. It is. I try deleting opm.db but cannot work. What should I do? Sorry to bother

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1 reply

Peru Bob
Community Expert
Community Expert
November 20, 2021

Are you logged in with the correct account?

Inspiring
November 21, 2021

Yes I am