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Charismatic_curiosity572b
Participant
Oct 28, 2026 5:49 AM UTC
Answered

I joined with a free trial but entered an incorrectly spelt email address and now I can't access the account

I joined with a free trial but entered an incorrectly spelt email address that I can’t access. How do I cancel my subscription so I can start from an accessible count

    kanikas28368183
    kanikas28368183Correct answer
    Community Manager
    Oct 28, 2026 5:56 AM UTC

    Hi Charismatic_curiosity572b, sorry about the trouble. It looks like the wrong email address was entered when you registered for the trial. I’d suggest contacting our support team through this link:https://adobe.ly/4jLeu6C so they can look into it with you.

    Hope you’re able to get this resolved soon!


    Thanks
    ^KS

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    1 reply

    kanikas28368183
    Community Manager
    kanikas28368183Community ManagerCorrect answer
    Community Manager
    Oct 28, 2026 5:56 AM UTC

    Hi Charismatic_curiosity572b, sorry about the trouble. It looks like the wrong email address was entered when you registered for the trial. I’d suggest contacting our support team through this link:https://adobe.ly/4jLeu6C so they can look into it with you.

    Hope you’re able to get this resolved soon!


    Thanks
    ^KS

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