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Mar 7, 2021 6:15 AM UTC
Question

I NEED HELP WITH CREATIVE CLOUD

IM A SPANISH SPEAKER, SO MY ENGLISH COULD BE HALF BAD OR GOOD.

 

OK, I USED CREATIVE CLOUD WITH PHOTOSHOP AND OTHER APPS. THE REASON WHY IM WRITING THIS IS BEACUSE I OPEN CREATIVE CLOUD APP, AND IT DOES´NT OPEN. APPEARS ME IN WHITE THE APP ,BUT AFTER , CLOSE INMEDIATLY. SO I NEED HELP!! FOR ME IS TO FRUSTRATING!

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5 replies

Nancy OShea
Community Expert
Community Expert
Mar 7, 2021 10:35 PM UTC

ALL CAPS is the same as SHOUTING.  Please don't shout in this public user-to-user forum.

Did you restart your computer after installing your Creative Cloud apps?

Which operating system do you have?

 

 

 

 

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Nancy O'Shea— Product User & Community Expert
Mar 7, 2021 10:38 PM UTC

I use Windows 10,   1607 version 2016. Well, I dont restart my computer. And sorry if I use caps to write, is a bad  habit.

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kglad
Community Expert
Community Expert
Mar 7, 2021 3:49 PM UTC