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Participant
Jul 26, 2021 3:36 PM UTC
Answered

I need to move a piece of work between accounts

I need to move a piece of work between accounts on Adobe Portfolio because I accidentally started a piece of work on an old account that doesn't have a subscription associatied with it. However I can't download the piece of work, in order to reupload it on the other account, because it wants me to pay first. How do I get past this issue?

 

Thanks,

 

Maura 

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Nancy OShea
Nancy OSheaCorrect answer
Community Expert
Jul 27, 2021 12:47 AM UTC

Portfolio is account specific. You cannot share content with other accounts. 

Just delete / unpublish that Portfolio project.  Start over on the correct account.

 

 

 

 

Nancy O'Shea— Product User & Community Expert

3 replies

Nancy OShea
Community Expert
Nancy OSheaCommunity ExpertCorrect answer
Community Expert
Jul 27, 2021 12:47 AM UTC

Portfolio is account specific. You cannot share content with other accounts. 

Just delete / unpublish that Portfolio project.  Start over on the correct account.

 

 

 

 

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Nancy O'Shea— Product User & Community Expert
kglad
Community Expert
Community Expert
Jul 26, 2021 6:54 PM UTC

can you "share" your non-subscription work?

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Participant
Jul 28, 2021 2:42 PM UTC
No I can't, I think because it isn't "published" and you have to pay to
publish...
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