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charlotteb36454501
Participant
February 18, 2015
Question

I only have 2 GB in the cloud, i share a document with a colleague and she has 20 gb is there something wrong with my installation?

  • February 18, 2015
  • 2 replies
  • 490 views

  I only have 2 GB in the cloud, i share a document with a colleague and she has 20 gb is there something wrong with my installation?

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2 replies

Ken G. Rice
Community Manager
Community Manager
February 18, 2015

Which Creative Cloud plan do you have?

If you have the Creative Cloud Photography Plan then this includes Photoshop and Lightroom, but only comes with 2 GB of storage and the trial level of other online services like Typekit. A single application subscription to Photoshop has 20 GB of storage and a paid level of other online services like Typekit.

This help page notes the differences: Photoshop Help | Differences between Photoshop and Creative Cloud Photography Programs

charlotteb36454501
Participant
February 18, 2015

I have the complete version with all the programs.

Ken G. Rice
Community Manager
Community Manager
February 18, 2015

I have filed a ticket to have the storage quota issue fixed.

Jeffrey_A_Wright
Community Manager
Community Manager
February 18, 2015

Moving this discussion to the File Hosting, Syncing, and Collaboration forum.