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Participant
Jan 8, 2024 2:36 AM UTC
Answered

I want to change my email to one that I have already used.

I want to change my Adobe account's email from its school one to my home one. The problem though is that for some reason, I already had a completely empty and separate account with my home one. I tried deleting it, but when I tried to change the email again, it still says it's been used. Is this a permanent problem, do I have to wait a little longer or is there a way around this? I'm worried my school will delete my Adobe.

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kglad
kgladCorrect answer
Community Expert
Jan 8, 2024 2:43 AM UTC

it's permanent.  you need to use another email address.

3 replies

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
Jan 8, 2024 2:43 AM UTC

it's permanent.  you need to use another email address.

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Participant
Jan 8, 2024 2:46 AM UTC

Sigh Okay. Thanks.

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kglad
Community Expert
Community Expert
Jan 8, 2024 2:47 AM UTC

you're welcome.

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