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Mr. Met
Mr. Met
Inspiring
June 23, 2015
Question

I want to STOP assets from syncing

  • June 23, 2015
  • 1 reply
  • 668 views

I'm getting dozens of popups a day telling me assets unable to sync all files. I deleted all the downloads, all the folders (as far as I know) and I'm still getting these popups. Not sure why I get these after deleting my folder on the HD and on CC. How do I make this go away. PLEASE - I do not want to fix this "feature" so please don't tell me how to fix it. I want it gone forever so I never get another prompt regarding assets. There isn't a single piece of art available that I can't find online at stock sites.

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1 reply

Sheena Kaul
Community Manager
Sheena KaulCommunity Manager
Community Manager
June 23, 2015

Hi Richard,

Please refer to the help document below:

Illustrator Help | Synchronize settings using Adobe Creative Cloud

Regards,

Sheena

Mr. Met
Mr. MetAuthor
Inspiring
June 23, 2015

If any of those worked, I probably wouldn't have posted. For example:

Enable or disable Sync Settings

To choose what gets synchronized, do one of the following:

  • Navigate to Edit > {AdobeID logged in} > Manage Sync Settings.
  • Navigate to Edit (Mac: Illustrator) > Preferences > Sync Settings.

Navigate where? Illustrator (CC14)? Nope, nothing there under the edit menu. Creative Cloud? Nope, nothing there either that says manage sync settings. In fact, I can't find manage sync settings anywhere which is why I posted here. First thing I did was try to find a place to turn it off.

Mr. Met
Mr. MetAuthor
Inspiring
June 23, 2015

OK. Found a place to turn off syncing. See what happens.

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