icon issue <title changed-kglad>

Forum|Forum|5 months ago
September 6, 2025
3 replies
145 views

Tengo terribles problemas con la cuenta. En la aplicación estoy logueada con un avatar, sin lo abro en la web, me carga otro y para último, me borró los dos portafolios creados en Adobe Portfolio. Sùper decepcionada.

Todo pasó de ayer a hoy.

Mis portafolios de trabajos.... desaparecieron. Gracias Adobe!

Nancy OShea

Community Expert

I don't know what any of this means. Sorry.

1. Restart your computer.

2. Log-in below with your paid Adobe ID & password.

https://portfolio.adobe.com/sites

If you continue to have difficulties, Contact Portfolio Support - https://help.myportfolio.com/hc/requests/new?ticket_form_id=177168

[Moderator moved from Using The Community to Creative Cloud Services.]

Nancy O'Shea— Product User & Community Expert

kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved and branched from download & install">

D

default33589070c72xsmAuthor

Participant

De hecho, en este avatar salgo sin nombre. Y yo tengo cuenta hace años.

kglad

Community Expert

did you click "edit community profile" after clicking your icon on community.adobe.com?

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