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Participating Frequently
November 29, 2017
Answered

Identify which user deleted 2000 files?

  • November 29, 2017
  • 1 reply
  • 628 views

We've experienced 1000's of files deleted as of today. I'm now restoring (syncing 22 of 2134). Help Identify the user?

This topic has been closed for replies.
Correct answer Francouz

I don't understand how are you working.

Are you working with collaborative folder ?

Yes your local trash bin is link to the Creative Cloud as any other cloud service, preventing the total lost of your asset by mistake as it will go first on your trashbin instead of being completly lost.

The archive folder cannot be shared amongnst the team because it's like a trashbin.

I assume archived item from a folder that you created will go on your Archive folder.

However it would be nice to have a custom right for a folder like "user can add and move thing but not delete anything"

1 reply

Francouz
Inspiring
November 30, 2017

Hi,

Could you please be more specific ? Where the files were deleted ? if you are syncing files i assume the folder creative cloud files is where to looking for.

Thx

Participating Frequently
November 30, 2017

Thanks for responding. To be honest, thats a loaded question. I have a team of 8 (nice and small) and every project file we have (lets call it 10 projects) have been getting removed and added, and we are in constant sync of some 4000 files.

Also, the trash-bin on our local, is that tied to Creative Cloud - (besides me deleting files on my local) vs all of sudden team members local trashbins are filling up with contents of the 'archive folder' or contents they didn't delete?

On that note. Is the Archive folder shared amongnst the team

Francouz
FrancouzCorrect answer
Inspiring
December 1, 2017

I don't understand how are you working.

Are you working with collaborative folder ?

Yes your local trash bin is link to the Creative Cloud as any other cloud service, preventing the total lost of your asset by mistake as it will go first on your trashbin instead of being completly lost.

The archive folder cannot be shared amongnst the team because it's like a trashbin.

I assume archived item from a folder that you created will go on your Archive folder.

However it would be nice to have a custom right for a folder like "user can add and move thing but not delete anything"