If I cancel my Adobe subscription and use a different account, will my Behance account be deleted?

Forum|Forum|11 months ago
February 17, 2025
2 replies
395 views

After I purchased an Adobe subscription, I was unable to log in to my Behance account. Because of this issue, I informed my team, and we decided to cancel the Adobe subscription. After that, I received an email saying that my Behance account was deleted. I need to recover my Behance account. Please help me restore it.

Creative Cloud

Correct answer kglad

https://helpx.adobe.com/in/enterprise/kb/transfer-assets.html

kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

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T

Thaveesha UshenyaAuthor

Inspiring

Hey @kglad, just wanted to say a big THANK YOU for taking the time to help me out! I really appreciate all your suggestions and support. You’re awesome! Fingers crossed my issue gets sorted soon. Thanks again! 😊

By the way, I reached out to the Adobe team through this link https://help.behance.net/hc/en-us/requests/new?ticket_form_id=4164, but I’m still waiting for their response and need to be able to communicate with them.