Illustrator trial expires instantly

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Hello! When i start my free trial of Illustrator in the CC app the trial instantly expires and i can only open the software once. This also happens with InDesign and InCopy but not Photoshop (i get the full 7 days of the trial)

Why does this happen and what am i supposed to do to get my full trial?

Thanks in advance!

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Peru Bob

Community Expert

Did you previously have a trial on that computer?

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A

Axel5E5FAuthor

Participant

Hello! To answer your question, no. I haven't. But i created another account to check if it was a problem with only my account wich it wasn't, the same thing happened there. What is weird is that Photoshop works but not Illustrator! 🙂

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Nancy OShea

Community Expert

See trial expires early.

https://helpx.adobe.com/in/download-install/kb/trial-software-expired-early.html

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Nancy O'Shea— Product User & Community Expert

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