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Participant
Jan 9, 2023 5:00 PM UTC
Question

Importing cclibc files returns error: "Corrupt file"

An employee is left the company and I made an other employee owner of the cclibc files. Download link retrieved and files downloaded. But from the 4 files, 2 works, but the other 2 fails the upload givine an error message the file is corrupt. The file is 6kb large, but should be 600Mb. 

 

Can someone helkp me solving this issue?

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7 replies

kglad
Community Expert
Community Expert
Jan 9, 2023 5:04 PM UTC

i doubt that can be resolved if you're already tried using the cc web files and different browsers.

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Participant
Jan 11, 2023 7:57 AM UTC

via de Website I cannot upload cclibc files. Diffrent browser didn't solve the problem. Strange thing is that 2 out of 4 works according the manual of Adobe. But the large files seems to be some JSON code with locations to the files instead of the actual files 

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kglad
Community Expert
Community Expert
Jan 11, 2023 12:19 PM UTC

if you haven't retried in the past 5 hours or so (it's 4am 1/11/2023 pst), try again.  there's been a 1-3 day problem on the adobe cc servers that's supposed to have been recently resolved.

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