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Participant
Apr 15, 2020 2:37 PM UTC
Question

Impossible to download SVGs from Creative Cloud

We share our assets with our developpers on Creative Cloud. We use a public link to the assets' folder.

When you go to the dedicated page of an SVG, the button to download the asset doesn't work. 
We have two kinds of assets, PDF and SVG, and it works for PDF but not for SVG.

 

Can you help me please.

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4 replies

Nancy OShea
Community Expert
Community Expert
Apr 16, 2020 12:02 AM UTC

Which Adobe app or service was used to create the SVG?

Was the asset saved to Library?

 

 

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Nancy O'Shea— Product User & Community Expert
Marion DAuthor
Participant
Apr 16, 2020 8:26 AM UTC

We use Sketch and the SVGO Compressor plugin to export the SVGs. 

And no the assets aren't saved to Library.

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Just Shoot Me
Legend
Apr 16, 2020 11:06 AM UTC

What company makes Sketch? I looked through all the Adobe branded programs and do not find any named Sketch. Maybe you should ask this question over on the support forum for that program.

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