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HuthPhotography
Participant
Apr 3, 2022 1:56 AM UTC
Answered

Installation der Creativ Cloud fehlen Datein

Liebes Adobe Support -Team.

 

Beim Installieren von der Creativ Cloud bekomme ich zwei Fehler, dass folgende Datein nicht gefunden wurden, MSVCP140.dll und VCRUNTIME140.dll. Was kann ich machen damit ich die Creativ Cloud endlich Installieren kann und somit auch endlich Photoshop und Lightroom wieder nutzen kann?

 

Mit freundlichem Grüßen

Sascha Huthwelker

 

PS: Der Laptop ist Neu und ich habe nichts entfernt.

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kglad
kgladCorrect answer
Community Expert
Apr 3, 2022 2:36 PM UTC

update your os
repair all ms visual c++ versions that can be repaired.
update your ms visual c++, if it can be updated

 

restart your computer

reinstall the cc desktop app

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3 replies

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
Apr 3, 2022 2:09 AM UTC

That is a Microsoft problem, so you need a Microsoft solution
Go to the Search bar at the top of http://www.microsoft.com/en-us/ to find and re-install the C runtime, or for ALL Windows help
-or direct to https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads
https://helpx.adobe.com/x-productkb/global/troubleshoot-c-runtime-errors-products.html

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HuthPhotographyAuthor
Participant
Apr 3, 2022 2:15 AM UTC

Thank You 🙂

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kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
Apr 3, 2022 2:36 PM UTC

update your os
repair all ms visual c++ versions that can be repaired.
update your ms visual c++, if it can be updated

 

restart your computer

reinstall the cc desktop app

Translate
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