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Robxib
Participant
January 17, 2020
Question

Installation is taking a long time

  • January 17, 2020
  • 1 reply
  • 1875 views

I recently got Adobe creative cloud for work. I installed the applications on my work PC in a matter of minutes, but when I tired installing the applications on my personal PC its taking a very long time. I relized it bugs when it gets to a certian % for example photoshop goes to 7% in a matter of seconds and then painfully slow from there. 

Help would be very appreciated thanks. 

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1 reply

Jeffrey_A_Wright
Community Manager
Jeffrey_A_WrightCommunity Manager
Community Manager
January 17, 2020

Robxib, sorry you are not able to complete the installation for Photoshop CC. What operating system are you attempting to install Photoshop CC on?  Please check the install and DLM log for any fatal errors that are preventing the installation from completing.  For more information, see  https://helpx.adobe.com/creative-cloud/kb/troubleshoot-download-install-log-files.html.

 

Please update this public forum discussion, if you have any questions regarding the fatal errors that you discover.

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