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Sid Leake
Participant
March 9, 2015
Question

Installed Creative Cloud on iPad Air. Problem seeing all files

  • March 9, 2015
  • 2 replies
  • 392 views

I can see only a few of my files from my Creative Cloud on my iPad.  None of my more recent files are visible.  They're all visible from my PC, but just a few old ones on my iPad, which I just installed Creative Cloud as an appliction.  Help?

This topic has been closed for replies.

2 replies

wharress
Community Manager
wharressCommunity Manager
Community Manager
March 10, 2015

Hi,

Are you sure you are logged into your iPad with the the correct Adobe ID which your computer is logged in as, these need to be the same. Are you confident that your iPad is fully synced? this could take time over cellular or slower wifi.

Have you contacted customer support about this issue?

Thanks

Warner

Jeffrey_A_Wright
Community Manager
Jeffrey_A_WrightCommunity Manager
Community Manager
March 9, 2015

Moving this discussion to the File Hosting, Syncing, and Collaboration forum.

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