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osmanc69850323
Participant
Aug 3, 2021 11:28 PM UTC
Question

Internet interruption

When I boot up any of the adobe application it interrups my connection in 5 seconds. It goes back to normal when I close the program. I tried to set rules inbound and outbound on the firewall but it didn't work for me. Some services don't allow me to have internet connection while I'm using applications.

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3 replies

Nancy OShea
Community Expert
Community Expert
Aug 4, 2021 12:58 AM UTC

[Moderator moved from Using the Community (forums) to Creative Cloud Services.]

 

Which operating system do you have?

Are TLS 1.2 connections enabled?

You might need to further adjust your Firewall and Anti-Virus settings.

 

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Nancy O'Shea— Product User & Community Expert
osmanc69850323
Participant
Aug 4, 2021 1:19 AM UTC

I use win10.

I think, they all are enabled. If there is another specific location to enable then I don't know.

What sort of adjustment I need to do ? Do you have any idea ?

I couldn't a clear solution for this problem yet.

 

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Nancy OShea
Community Expert
Community Expert
Aug 4, 2021 11:19 PM UTC
Nancy O'Shea— Product User & Community Expert