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J
Jean-Philippe Gagnon
Inspiring
October 31, 2023
Answered

invites on shared folders and Premiere Pro's team projects not working

  • October 31, 2023
  • 1 reply
  • 983 views

I have some footage in a Creative Cloud Folder and when I try to share it (within the enterprise) invitees accept but nothing happens. It's like they never click accept. Same thing with a Premiere Pro's Team Project. The Team Project srtays in the Invites tab.
I tried on my end and on invitees end sign-out/restart/sign-in, tried to cancel the invite and resend it.

Nothing happens.

Are we alone with this bug?

JP

This topic has been closed for replies.
Correct answer Jean-Philippe Gagnon

yes, update when you can.


I talked to a adobe support expert and we realised that someone within the company changed the sharing settings in the Admin console. 

https://helpx.adobe.com/enterprise/using/asset-settings.html

1 reply

kglad
Community Expert
kgladCommunity Expert
Community Expert
October 31, 2023

send a test to someone (eg, your home computer) outside your company network.  

 

does that work?

J
Jean-Philippe GagnonAuthor
Inspiring
October 31, 2023

Yeah we are 5 people working on this (2 seperate teams) and invites are from different accounts.

J
Jean-Philippe GagnonAuthor
Inspiring
October 31, 2023

People outside the company, can't test it before tonight. We'll see.

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