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maurim44223742
Participant
October 29, 2020
Question

Ipad app Creative cloud folder authentification required

  • October 29, 2020
  • 1 reply
  • 230 views

Cant open creative cloud folder when using adobe apps in my ipad. Authentification required through creative cloud app. I am logged in but cant find anywhere to authentificate...help?

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1 reply

kglad
Community Expert
Community Expert
October 29, 2020

check your account to verify your subscription is what you expect and to verify your adobe id, https://accounts.adobe.com

 

if your account shows what you expect, then open your cc app on you ipad, sign out and then sign in (using the same adobe id used above). 

 

p.s. please don't attach images to adobe forums (that then require downloading to view). embed images using the "insert photo" icon at the top of the reply field (or copy and paste images into the body of your post).