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Participant
Jan 17, 2024 2:33 PM UTC
Answered

iPhone Creative Cloud

When I go to open creative cloud today it spins and waits then poof it is gone. I restarted my iPhone. I had the latest update installed from Apple last night. Please advise I can't work right. 

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kglad
kgladCorrect answer
Community Expert
Jan 17, 2024 2:55 PM UTC

then uninstall the app

check for an ios update

reinstall the cc app

5 replies

kglad
Community Expert
Community Expert
Jan 17, 2024 2:43 PM UTC

restart your iphone and retry opening the cc app.

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Participant
Jan 17, 2024 2:49 PM UTC

I already have done it twice. If you read above I state that I restarted it. 

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kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
Jan 17, 2024 2:55 PM UTC

then uninstall the app

check for an ios update

reinstall the cc app

Translate