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LuMags
Inspiring
Dec 14, 2023 11:26 AM UTC
Question

Is Adobe CC login system down / faulty? 14/12/2023 11:25 GMT

Morning!

Had a bit of this last night having ti sign in and out loads of times only to be unceremoniously kicked out maybe 10 minutes later. Anyone else having this issue today / last 24hrs?

Got this today which is a first

I'll reboot etc but this is incredibly frustrating. Just need to get on and work!!

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5 replies

Tarun Saini
Community Manager
Community Manager
Dec 14, 2023 1:52 PM UTC

Hi @LuMags ,

 

We're sorry to hear about this.  I am following up on the issue you're seeing. Have you tried the steps suggested by @kglad? Are you still having login issues?

 

We're here to help, just need some info.

 

Regards,

Tarun

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LuMags
LuMagsAuthor
Inspiring
Dec 15, 2023 8:56 AM UTC

Morning, I did send a reply but your mailbox is full, whoops!

Of course I logged out and in again. And rebooted. And still the problem persisted.

Is there a firewall or antivirus setting I need to add whatever executable runs the Adobe CC sign-in system to allow full un-filtered traffic & access through?

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Tarun Saini
Community Manager
Community Manager
Dec 15, 2023 1:17 PM UTC

Thanks for your response. Please try the steps marked as correct answer here and let us know if that helps: https://community.adobe.com/t5/download-install-discussions/prompted-to-quot-please-sign-in-again-to-continue-using-adobe-apps-quot-when-launching-the-desktop/m-p/13102426#M555935

 

Regards,

Tarun

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kglad
Community Expert
Community Expert
Dec 14, 2023 11:27 AM UTC